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Lease Hauler Request Process Without Portal Access

This document covers the Lease Hauler Request Process when you have not given your lease haulers access to the Lease Hauler Portal. If you have given them access, you should use this document.

The Dispatcher sends a request to a Lease Hauler from the Main Dispatcher Application.

Lease hauler request list
Lease Hauler Request List

Depending on the preferred format of the person (Lease Hauler Dispatcher/Administrator) will receive either Email or SMS, or both. Here, consider the preferred format of the person (Lease Hauler Dispatcher/Administrator) as Email.

The specific Lease Hauler Dispatcher will receive an email regarding the Lease Hauler Truck Request.

LH Request Email

The specific Lease Hauler Dispatcher logs in to the Lease Hauler Portal. And selects the “Truck Requests List” menu item.

Tuck Request In Portal

The Lease Hauler Dispatcher selects the specific Truck Request, clicks on the Action button, selects the Edit menu option, specifies the Available Number of Trucks, and clicks on the Save button.

LH Truck Request Available

On the Main Application, the Dispatcher will receive a transient message: ” {LH Company Name} has made trucks available.” And this message is also visible on the Notification list.

Notification To Dispatcher of Available Trucks

The Dispatcher selects the specific Lease Hauler Request from the Lease Hauler Request Screen, specifies the Approved number of Trucks, and Saves it.

LH Request Approved

The specific Lease Hauler Dispatcher will receive an email “{CompanyName} has accepted some of your trucks. Please visit the “Requests” to see the specifics.” “Requests” should be a link to the request form on the correct tenant.

LH Email of Approved Request

The Lease Hauler Dispatcher will be redirected to the Truck Status Page by clicking on the link in the email.

Truck Request Status To LH

The Lease Hauler Dispatcher can specify the relevant Trucks and Drivers. They can also add comments.

Once it is saved, on the Main Application, the Dispatcher will receive a transient message as ” {LH Company Name} has committed trucks.”. And this message is also visible on the Notification list.

LH Request List Shown To Dispatcher After Assigned

If the Dispatcher assigns the specific Lease Hauler Truck – Driver to an Order line item as shown below.

LH Trucks Showing Assigned On Schedule

Then, the Lease Hauler Dispatcher will receive an email as “{CompanyName} has assigned your trucks to jobs. Please visit the “Schedule” to see the specifics.” “Schedule” should be a link to the schedule on the correct tenant.

LH Email About Trucks Assigned

The Lease Hauler Dispatcher will be redirected to the Schedule Page when opening the link in the email.

LH Schedule Showing Assigned Truck

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