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Counter Sales

Overview

If you have a need for creating material only orders such as would be the case for a quarry or pit, there is no need to schedule a truck. There also needs to be an easy way to create an order and a ticket without going through the typical scheduling, dispatching, and ticketing process in separate steps. The counter sales process allows this streamlined process.

Configuring Counter Sales

Steps:

1. Enable ‘Counter Sales’ under Settings > Dispatching & Messaging

Allow Counter Sales Setting

2. Allow Counter Sales Setting

3. Go to Admin Settings > Roles

Check the “Counter Sales” checkbox to enable Counter Sales for the specified role.

Counter Sales Permission

Here’s a link to a video showing how to configure counter sales.

Changes to User Settings

Under “My Settings” which is accessed by clicking on your profile image, set the default values you would like to use for counter sales. They are highlighted below.

Counter Sales User Settings

Add a Job

Click on the “Add New” button, and then click on the “Job” option.

Add New Sropdown

When this option is chosen, the “Add/Edit Job” dialog will display a more limited set of controls on the dialog and will default the information you specified in your user settings.

Add Edit Job Dialog

There is an “Auto generate ticket number” control at the bottom. If this is set to false, the “Ticket Number” control is displayed so you can add a ticket number. If you want the system to generate a unique ticket number, check the “Auto generate ticket number” control.

Click either “Save” or “Save and Print.”

Save Button

Ticket

Here’s an example of the ticket that was printed.

Ticket Example

Once you have saved the ticket, you can find it again under the “Ticket List” screen.

Ticket List Example

When a counter ticket is created, the job is automatically marked as complete.

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