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Replacement Tokens

What are Replacement Tokens?

The items surrounded by braces { } in various templates on the settings tabs are called tokens. These tokens are used in the messages to represent the data that will be replaced in the template. For example, when a template using the customer token {Customer} is sent, it replaces the token with the actual customer.

Available Replacement Tokens

Token NameDescription
{DeliveryDate} Delivery date of the order will be shown in the message field of the dispatch, and the dispatch SMS.
{Shift}Shift of the order will be shown in the message field of the dispatch, and the dispatch SMS.
{OrderNumber}Order number of the order will be shown in the message field of the dispatch and the dispatch SMS.
{Customer}Customer’s name will be shown in the message field of the dispatch and the dispatch SMS.
{LoadAt}“Load at” value present in order will be shown in the message field of the dispatch and the dispatch SMS.
{DeliverTo}“deliver to” value present in order will be shown in the message field of the dispatch and the dispatch SMS.
{Directions}“directions” value present in order will be shown in the message field of the dispatch and the dispatch SMS.
{TimeOnJob}“Time on Job” value present in order will be shown in the message field of the dispatch and the dispatch SMS.
{StartTime}“clock in time” value present in order will be shown in the message field of the dispatch and the dispatch SMS.
{Item}“item” value present on order line will be shown in the message field of the dispatch and the dispatch SMS.
{Supplier}“supplier” value present on order line will be shown in the message field of the dispatch and the dispatch SMS.
{Quantity}“Quantity” value present on order line will be shown in the message field of the dispatch and the dispatch SMS.
{UOM}“UOM” value present on order line will be shown in the message field of the dispatch and the dispatch SMS.
{Route}“Route” value present on order line will be shown in SMS sent to drivers and then in the actual SMS sent to drivers.
{ChargeTo}“Charge to” value present on the order will be shown in the SMS sent to drivers.

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